Returns Policy

Goods returned will be accepted and refunded if the following apply:

1. The item is still under guarantee.

2. Items returned are accompanied by a copy of the invoice on which the item/s appear.

A 10% handling fee will be charged on all returns. Damaged or short order goods must be reported within 24 hours of receiving goods to ensure an exchange.

SHIPPING POLICY       

No items will be shipped before payment has been received in full.
International deliveries can be made on special request.

BULK DELIVERIES:
The items must be ordered before 13:00 7 working days before delivery is required. This is a countrywide service. Delivery is dependent on stock availability and is not a guaranteed service. Please nominate your closest POST OFFICE for this service.

DOOR-TO-DOOR DELIVERIES:
The items must be ordered before 11:00 in the morning 5 working days before delivery is required. This is a countrywide service. Delivery is dependent on stock availability and is not a guaranteed service. Please supply a STREET ADDRESS for this service.

NEXT DAY DELIVERIES:

For door to door next day deliveries the item must be ordered before 10:00 in the morning 1 working day before delivery is required. This is a countrywide service to major cities only and all WESTERN CAPE towns. Delivery is dependent on stock availability and is not a guaranteed service. Please supply a STREET ADDRESS for this service.